Cold calling is defined as “calling on someone who doesn’t know you and isn’t expecting your call”.

I bet if you ask any salesperson what their biggest challenge was when they started out, they will most likely say ‘the fear of rejection’.

The sales interview is the key to any successful sale. Sure we have follow ups, proposals and all of that, but it all starts with the initial interview.

There is a common statement that we often hear from many different people and that is "I'm not in sales".

That old saying again, what gets measured gets managed. It is worth repeating as it always rings true in business, especially when it comes to sales.

Voicemails can be a tricky business especially if you are new to sales.

One of the most frustrating things when it comes to prospecting is keeping up with busy prospects that never return your phone calls and even fob you off when...

The importance of personal presentation is something we really advocate in our training as we all know that a prospect will make a judgement about us within the first 30...

Winter is pretty tough; it can be cold and bleak. Unfortunately, for a lot of businesses winter correlates with a slump in trade.

It’s an age old adage that never seems to be shaken off. The idea of the ‘gift of the gab’ salesperson.